Description of Event or Problem: Dr. Easy elephant earwasher was found to have a dark residue in the blue tubing when a cotton tipped swab run through tubing. Prior cleanings per ifu. Unable to fully appreciate any moisture that may remain in blue tubing after drying.

Description of Event or Problem: The rhino elephant ear washer single use tip, detached from original attachment piece connecting to elephant spray washer which broke off in patient's ear. The physician was advised, and he was able to remove the plastic tip with forceps. No other concerns or harm to the patient per physician. Manufacturer...show all

Description of Event or Problem: (b)(6) used our product and self-diagnosed his perforated ear drum. At the time of contacting eosera (b)(6) 2022 he stated he is fine now. He stated that he had seen a doctor who confirmed his perforated ear drum. He had also stated he used it on his children who had...show all

Additional Manufacturer Narrative: Ear syringing is a common clinical procedure in primary health care and there are many at home syringes avaliable.

Description of Event or Problem: Elephant ear washer has malfunctioned 4 times in the last month. Instead of expressing warm water into the ear canal, we have had 4 instances where it is expressing air instead of water.

Description of Event or Problem: I have purchased an ear cleaning device called qgrips from this website: https://qgrips-official.org/ the website says that the device is suitable for users of all ages and is safe to use, however, the device does not work as marketed i.e., the device does not fit into adults ear and when...show all

Additional Manufacturer Narrative: Ear syringing is a common clinical procedure in primary health care and there are many 'at-home' syringes available. In this case, the customer stated that his doctors office recommended that he purchase an ear irrigating device to use at home. We have not been successful in obtaining any other additional...show all

Description of Event or Problem: Father used ear rinse device on son to clear ear canal as directed by their physician. Father reported that the ear drum ruptured during use. The next day he took the child to urgent care and the child had a ruptured ear drum confirmed by urgent care doctor.

Description of Event or Problem: Hi, i used this product and it damaged/scratched my eardrum. I couldn't hear for a few days after using it. Saw my doctor who prescribed rest and quiet sounds. It doesn't seem to be fda approved for treatment even though it claims to be. (b)(4). My md said i scratched...show all

Description of Event or Problem: I purchased a waxtractor ear wax removal kit from (b)(6) on (b)(6) 2018. After using this product, the tip attached to the hose connected to the water bottle shot into my ear after squeezing the bottle trigger. The tip lodged into my ear canal causing a severe and painful ear...show all

Description of Event or Problem: My complaint is about the ear irrigation device, the elephant washer, a spray wash bottle. On (b)(6) 2007, i was a pt of an ear irrigation when this device was used, which caused permanent and severe damage to my left inner ear. Some time later i purchased this device and...show all